Usage & Retention of Information
When you register or use QuickLearner's mock exam services, we collect basic information to provide, improve, and personalise your experience. This may include:
- Name and email address
- Phone number and password (if applicable)
- IP address and operating system details (collected during exams)
- Educational interests or exam preferences
- Transaction-related information (mock test purchases, subscriptions, etc.)
- Details you provide when contacting our support team
We may use this information to:
- Provide, operate, and improve our online test and learning services
- Personalise your dashboard, study recommendations, and analytics
- Communicate important service-related updates
- Share performance reports and notifications related to your tests
- Prevent fraud and unauthorised access
Your data may be stored on secure servers located in India and will be retained only for as long as necessary to provide our services and comply with legal obligations.
Cookies
Our Platform uses cookies â small text files stored on your device â to improve user experience and optimise performance.
Cookies help us:
- Identify returning users
- Save login preferences
- Analyse usage trends to enhance content and functionality
You may disable cookies in your browser settings, but some features of the Platform may not function properly as a result.
Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties.
We may share limited information with trusted service providers who assist in operating the Platform (for example, hosting, analytics, or payment gateways). These providers are bound by confidentiality agreements and may not use your data for any purpose other than providing their services to QuickLearner.
Your data may also be disclosed:
- When required by law or legal process
- To enforce our Terms of Use or investigate potential violations
- To protect the rights, property, or safety of QuickLearner or its users
Public Interactions
When you participate in public discussions, leaderboards, or comment sections on the Platform, your shared content may be visible to other users.
Please avoid disclosing personal information in such areas, as this data becomes public and is not subject to the same privacy protections as information you provide directly to QuickLearner.
Security
We take the confidentiality of your data seriously. QuickLearner implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
However, no system is entirely secure. By using our Platform, you acknowledge that data transmission over the internet carries inherent risks.
Intellectual Property
All intellectual property rights in QuickLearner's Platform â including its content, design, and software â are owned by or licensed to QuickLearner.
You may not reproduce, copy, modify, distribute, or exploit any part of the Platform's content for commercial purposes without prior written permission from QuickLearner.
Consent
By registering and using QuickLearner, you consent to the collection, use, storage, and disclosure of your information as described in this Policy.
If you are a minor, consent is deemed to be provided by your parent or guardian.
Updates to This Policy
We may update this Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
Continued use of the Platform after any changes indicates your acceptance of the updated Policy.
Refund Policy
Purchases of online mock exams, subscriptions, or test series are non-refundable.
- In case of a mistaken purchase, you may request a batch change of equivalent value within 10 days of the transaction.
- If a digital test or course fails to load due to a platform issue, our team will verify and restore access promptly.
- Refunds are not applicable for user errors, internet issues, or abandoned tests.
Limitation of Liability
QuickLearner shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use of or inability to use the Platform
- Any unauthorised access to or alteration of user data
- Any content errors, system downtime, or service interruptions
Your continued use of the Platform indicates acceptance of these limitations.
This document governs your use of the Platform.
For the most up-to-date version, revisit this page periodically. If you have questions about these terms, contact your institution or QuickLearner support.