Payment & Refund Policy

Accepted Payment Methods

QuickLearner accepts the following payment methods via Razorpay:

All transactions are encrypted end-to-end. QuickLearner never has access to your card or banking credentials.

Pricing & Taxes

• All plan prices are listed in Indian Rupees (₹) and are one-time charges.
• Applicable GST is included in the displayed price unless stated otherwise.
• QuickLearner reserves the right to revise plan prices at any time. Price changes will not affect subscriptions already purchased.
• International payments are not currently supported.

Subscription & Credits

• Each plan provides a fixed number of exam credits valid for a defined period (e.g., 1 month, 3 months).
• One credit is consumed each time you start a mock exam session.
• Credits do not roll over beyond the plan's validity period.
• QuickLearner does not operate automatic recurring subscriptions. Each purchase is a standalone, one-time transaction.
• Credits added by an institution admin are governed separately and do not involve a payment transaction on your part.

Failed & Disputed Payments

• If your payment fails but your bank account is debited, the amount is automatically reversed within 5–7 business days by Razorpay.
• If reversal does not occur, contact us at support@quicklearner.in with your transaction reference number.
• For chargebacks or payment disputes raised with your bank, please notify us first so we can resolve the issue promptly and avoid disruption to your account.

Plan Switching

• Purchasing a new plan immediately cancels your current active subscription.
• Unused credits from the cancelled plan are not carried over to the new plan.
• No partial refund is issued for unused credits when switching plans.
• We recommend exhausting your credits before purchasing a new plan.

Payment Security & Data

• All payment data is handled exclusively by Razorpay under their PCI-DSS compliance framework.
• QuickLearner stores only the Razorpay Order ID and Payment ID for transaction verification and audit purposes.
• Your card number, CVV, and banking credentials are never visible to or stored by QuickLearner.
• For Razorpay's security practices, refer to their Privacy Policy at razorpay.com/privacy.

Policy Updates

QuickLearner reserves the right to modify this Payment & Refund Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Platform after such updates constitutes your acceptance of the revised policy.

Payment Support

For billing issues, disputes, or refund requests write to support@quicklearner.in. We respond within 2 business days.